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Case Study: Territory Radio Positioning Platform - ACT Government

14/08/23

The Australian Capital Territory (ACT) Government’s Emergency Services Agency called onNova Systems to build a new Territory Radio Positioning Platform.

It was essential that the platform, linked to a new fleet of communication radios, was reliable and could effectively manage frontline staff and keep them safe.

Solution

Our team built a reliable, intuitive, mission critical, map-based platform to better capture and present the location and duress data being submitted by the service’s communication radios.

Nova Systems worked closely with the client, following a Human Centred Design approach to design an intuitive user experience which guides emergency operators through key information about duress alerts alongside a real-time map.

Outcome

When Essential Services Agency staff are notified of a duress alert within the ACT region, they can now take immediate action, easily locating nearby radios with a “search by” location option.

Nova Systems has efficiently delivered a successful, engaging, mission-critical solution on time and budget that includes the ability to share formal reports of event incidents for critical review and archive.

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